Terms of Service

Ancil is operated by INSIDEA ("INSIDEA", "we", "us"). Reach us at hello@ancil.ai.

These Terms form a binding agreement between you (or the entity you represent) and INSIDEA.

You must provide accurate information when creating a workspace. You are responsible for the activities of users you invite into your workspace and for the actions any of them take inside Ancil.

You must be at least 18 to use Ancil and you must have authority to bind any organisation you represent.

You may not reverse-engineer, scrape, or attempt to disrupt Ancil. You may not use Ancil to violate any law or any third-party right, or to process data you do not have the right to process.

You will not connect a HubSpot portal you do not have authority to administer.

Pricing is published at ancil.ai/pricing. Paid plans renew month-to-month or annually until cancelled. The Free plan remains free with no card required.

You can cancel any paid plan from the Billing tab at any time. Cancellation takes effect at the end of your current billing period.

Fees are exclusive of taxes. We reserve the right to change pricing on at least 30 days notice; changes do not apply to the remainder of a paid period you have already begun.

You retain all rights to data you bring into Ancil, including HubSpot data we read on your behalf. We process it as your processor in order to provide the service.

Detail on storage, retention, encryption, and sub-processors lives in our Privacy Policy and DPA.

Each party will protect the other party’s non-public information using at least the same care it uses to protect its own non-public information of similar sensitivity, and never less than reasonable care.

We aim for high availability but do not promise zero downtime. Scheduled maintenance and short outages may occur. Enterprise customers receive a written SLA in their order form.

Ancil is provided "as is". To the maximum extent permitted by law, we disclaim all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement.

In no event will either party’s aggregate liability under these Terms exceed the fees paid by you in the 12 months preceding the claim. Neither party is liable for indirect, incidental, consequential, special, or punitive damages.

Nothing in these Terms limits liability for fraud, gross negligence, willful misconduct, or any liability that cannot be excluded by law.

Either party may terminate for material breach if the breach is not cured within 30 days of written notice. We may suspend or terminate immediately for unlawful or abusive use.

On termination, you may export your data for 30 days; after that we may delete it.

We may update these Terms from time to time. If a change is material we will notify you by email or in-product at least 30 days before it takes effect.

These Terms are governed by the laws of the jurisdiction in which INSIDEA is headquartered. Disputes will be resolved in the competent courts of that jurisdiction.

Questions: hello@ancil.ai.